kkbb's Privacy Policy — Your Information Is Our Responsibility
This policy gives a full account of how your personal information is collected, used, and kept secure on the kkbb platform.
Introduction & Scope of Application
This privacy policy ("Policy") applies between kkbb online casino and betting platform ("kkbb", "we", "us") and every member who uses its services ("you", "user"). By visiting the kkbb.beer website or creating an account, you are considered to have agreed to this Policy.
We place the highest importance on the privacy of users in Bangladesh. Our platform operates using SSL encryption technology, which keeps your personal and financial information secure. This Policy has been prepared in compliance with applicable data protection regulations in Bangladesh.
When This Policy Applies
- When registering and using an account through the kkbb website or app.
- When placing bets, gaming, or carrying out any financial transaction.
- When contacting the customer support team.
- When taking part in any promotional offer or programme by kkbb.
What Kind of Information We Collect
kkbb collects only the information that is necessary to provide a safe and quality service. We never collect excessive or unnecessary information.
Identity Information
At the time of account registration, your full name, date of birth, national identity card number (for verification), mobile number, and email address are collected. This information is used to confirm your identity and to prevent persons under 21 years of age from accessing the platform.
Financial Information
During deposits and withdrawals, the necessary information related to your bKash, Nagad, Rocket, or bank transfer is collected. Card numbers or PINs are never stored. All financial transactions are secured through SSL encryption.
Usage Information
Your gaming history, betting patterns, time spent on the platform, preferred games, and login session data are collected automatically. This information is used for responsible gaming monitoring and service improvement.
Technical Information
IP address, browser type, device model, operating system, and cookie data are collected automatically. This information is used to detect fraudulent activity and ensure security.
How Your Information Is Used
kkbb uses collected information only for specific and legitimate purposes. We never sell user information to third parties.
- Account Management: Creating your account, ensuring security, and providing login access.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Customer Support: Resolving issues and providing assistance via live chat or email.
- Security & Fraud Prevention: Detecting unusual activity to keep your account secure.
- Responsible Gaming: Monitoring the risk of excessive gambling and helping set limits where needed.
- Service Improvement: Analysing user experience to make the platform more effective.
- Age Verification: Ensuring that only persons aged 21 or above are able to use the platform.
- Promotional Communications: Sending information about bonuses and promotions subject to your consent.
Sharing Information with Third Parties
kkbb does not sell, rent, or exchange your personal information with any third party. However, in certain specific situations, information may be shared on a limited basis.
Service Provider Partners
Payment processors (bKash, Nagad, Rocket, and banks), technology service providers, and game providers (such as Pragmatic Play, JILI, Spribe, PG Soft, Evolution Gaming) receive only the minimum information necessary to operate their own services. Every partner is bound by a strict confidentiality agreement.
Legal Obligations
Where legally required under a court order, direction from a government regulatory authority, or anti-money laundering regulations, information may be shared with the relevant authority. This is always kept to the minimum amount necessary.
What Is Never Done
Your personal information is never sold or transferred to advertisers, data brokers, or unrelated third parties. This commitment is a core principle of kkbb.
Cookies & Tracking Technology
The kkbb platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
Essential Cookies
Required for core site functionality such as login sessions and security tokens. These cannot be disabled.
Functionality Cookies
Help remember your preferences (such as language or game category). You can disable these.
Analytics Cookies
Used to analyse user behaviour and improve the service. Data is processed in aggregated and anonymised form.
Security Cookies
Used to detect fraud and unauthorised access. These are essential for the security of your account.
You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may limit some functionality of the platform.
Data Retention & Deletion
kkbb retains your information only for as long as necessary to provide the service or fulfil legal obligations.
Active Account
All information is retained while the account is active. Your service usage history and financial records are maintained continuously.
After Account Closure
Even after an account is closed, financial transaction records are retained for a specified period in accordance with legal and regulatory requirements.
Data Deletion Request
Once legal obligations have been fulfilled, you may request that your personal information be deleted. To do so, contact [email protected].
Your Rights Regarding Data Protection
kkbb believes that every user should have full control over their own information. Your key rights are described below.
Right of Access
You can find out at any time what information kkbb holds about you and how it is being used.
Right of Rectification
If your information is incorrect, you can request that it be corrected or updated.
Right of Erasure
Subject to the fulfilment of legal obligations, you can request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily suspended.
Right to Data Portability
You can request to receive your data in a structured, commonly used format.
Right to Withdraw Consent
You can withdraw consent given for promotional communications at any time.
To exercise any of the above rights, email [email protected] in Bengali or English. Our 24/7 customer support team will assist with processing your request.
Data Security Measures
kkbb uses industry-standard security technology to protect your information. Our security framework is regularly reviewed and updated.
- SSL/TLS Encryption: All data transferred between your browser and our servers travels through encrypted channels.
- Secure Password Storage: Passwords are never stored in plain text — strong hashing algorithms are used.
- Firewall & Intrusion Detection: Automated systems monitor for suspicious activity around the clock.
- Access Controls: Only authorised staff can view user information, and only to the extent necessary.
- Regular Security Audits: Vulnerability assessments are conducted regularly through independent security experts.
- Two-Factor Authentication: An additional verification layer is applied to financial transactions.
In the Event of a Security Breach
If a security breach occurs and it affects your information, kkbb will notify you as quickly as possible in accordance with legal obligations. Immediate steps will be taken to protect affected users.
Protection of Minors' Information
kkbb provides services only to persons aged 21 or above. We do not knowingly collect information from any minor.
An age verification process is mandatory at the time of registration. Any registration attempt by a person under 21 is automatically rejected. If we become aware that a minor has opened an account using false information, that account will be closed immediately and all collected information will be deleted.
If a guardian believes their minor child is using kkbb, please contact [email protected] immediately. We will take the necessary steps promptly.
Changes & Updates to the Privacy Policy
kkbb may update this privacy policy from time to time. Changes will be published on this page.
- For significant changes, we will notify you via your registered email or through a platform notification.
- Continuing to use the platform after a change has been made will be considered acceptance of the updated policy.
- If you do not agree with the new policy, you may request that your account be closed.
- The date of the most recent update will be noted on this page.
Privacy-Related Contact
If you have any questions, complaints, or requests regarding this privacy policy, please contact us.
Contact Us
Our team is always here for you on any privacy-related matter.
Instant support is available 24/7 via live chat — in both Bengali and English.